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Scheduled Bill Run error - The expected invoice details don't exist

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Scheduled Bill Run error - The expected invoice details don't exist

Question or Problem Statement:

Scheduled Bill Run error - The expected invoice details don't exist.

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Solution:

"Invoice The Subscription Separately = Yes" + "BillRun Auto-renew Amendment" may cause the error "The expected invoice details don't exist".

 

The recommendation is:
Go to Settings --> Billing --> Define Billing Rules --> "How should errors be handled when generating multiple invoices for a single account via bill run?" = "Skip error and continue processing"

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Supporting References:

https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/Billing_Settings/Define_Billing_Rules






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