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Partial payment Transfer

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Partial payment Transfer

How to transfer partial payments between customer accounts.

Eg - A customer pays for 2 different offices branches having 2 separate accounts and makes payment in a single account combined for both accounts.
Zuora is not providing an option to transfer this partial payment.

Any help ?
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Community Manager

Re: Partial payment Transfer

Hi John,

 

The "Unapplied Payments" should help with your use-case. However, please be advised that this can be enabled only through the Invoice Settlement feature which is in limited availability. There is also a known limitation that will restrict the use of this feature for the "Electronic Payment Methods". Please go through the attached KC Articles to understand better of the feature.





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