Happy Business Starts Here

PHP and THB symbol not printing in Invoice Templates

Rajkumar
Zuora Support

PHP and THB symbol not printing in Invoice Templates

Question:

 

In the attached file, You can see that we have used the special symbols from the word document to display the currency symbols. We found that the currency symbols for THB and PHP were not showing up on the invoice document.

 

₱ - PHP & ฿ - THB are printed in the below format:

Rajkumar_0-1620096564055.png

 

Solution:

 

Few currency symbols will not be rendered in the proper mail merge format when used in the specific font.

 

In this particular scenario, the customer used the "Calibri" font, and the symbol printed as a square box.

 

For the above two symbols, only the "Microsoft Sans Serif" format will work.

 

Rajkumar_1-1620096866112.png

 






If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √