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Savvy Scholar

Need to send an invoice to another adress - not the customer's adress

We need to send an invoice to an address that is not linked to the customer's address. How can we do this? We can not use new invoice owner account. Thanks

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Zuora Staff

Re: Need to send an invoice to another adress - not the customer's adress

Hi Hanne!

 

If we are talking about emailing an invoice which is already posted to a new email address, you can just navigate to the invoice in the Zuora UI, click the green "email invoice" button in the top right hand corner of the screen and pop in the email address you want it sent to.



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Savvy Scholar

Re: Need to send an invoice to another adress - not the customer's adress

The problem is that we need to send the invoice pr. post not email.

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Zuora Staff

Re: Need to send an invoice to another adress - not the customer's adress

Ah ok, in this case I would recommend updating the Bill To contact on the account and then regenerating the invoice to apply the newly entered address.



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