Happy Business Starts Here

Highlighted
Zuora Alumni

Known Issue: GoCardless gateway reconciliation issue

Known Issue: GoCardless gateway cannot reconciles the payments correctly.

 

Some payments cannot be picked up by GoCardless gateway reconciliation jobs. If checking the Gateway Reconciliation Log, we cannot find any event related to the payments.

 

Status: Zuora Engineering is working on the fix for the issue.

 

Reference Number: PAY-7627



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √