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[KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Known Issue:

 

VoidAuth call is not triggered when Credit Card payment method is created via Moneris gateway.

 

The VoidAuth call is not triggered as one of the parameters checked internally by the voidAuth request is not implemented through the Moneris Payment Gateway integration. Engineering team have identified the fix and this will be addressed in one of our future releases.

Status: Zuora engineering is working on the fix for the issue.

Reference Number: PAY-6935






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8 REPLIES 8

Re: [KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Hello, is it possible to get an update on this matter please ? Will the fix be available soon ?  Thank you

Zuora Support

Re: [KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Hi Olivier,

 

The release date for same hasn't been finalised yet. I am in discussion with our Engineers and we will keep you posted once available.






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Re: [KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Hello Jyoti Sinha,

 

would it be possible to get an update on this topic please ?

 

Thanks

 

Olivier

Zuora Support

Re: [KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Hi Olivier,

I am in touch with our payment team regarding the timeline on same and will keep you updated.






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Zuora Support

Re: [KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Hi,

 

The fix is targeted for R211, we will keep you posted in case of any change in same.






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Re: [KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Hi,

 

thank you.  Do you have an idea of the exact date this release will be in place ?

 

Olivier

Zuora Support

Re: [KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Hi Olivier,

 

Release 211 is planned for 04/19, i.e. April 19th in Production.






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Re: [KNOWN ISSUE]: VoidAuth call issue for Moneris gateway

Hello,  could you please confirm the fix has been implemented in Production as scheduled April 19th via Release 211 ?

 

Thank you

 

Olivier.