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Zuora Staff

Invoices stay as draft

Question: I am trying to close October accounting period and there is a high volume of invoices (75) that stayed as drafts and did not post. Why? 

Answer: Most likely draft invoices were created through a bill run but you were not posted yet. You need to process each draft invoice and decide if you want to post or cancel each of them. 

To prevent this from happening in the future, when creating the bill run please set it Auto-Post invoices upon completion of Bill Run.

 

Bill_Run_auto_post2.png



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