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Invoice charge round up issue

Question:

We noticed that if the price in Zuora is set as 3 decimals, then eventually the charge on the invoice will be rounded up. See the screenshot below. is it expected behavior or is there anywhere we can adjust it?

 

172124 - Preview.JPG






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1 REPLY 1
Zuora Support

Re: Invoice charge round up issue

Answer:

It is expected behavior. In "Customize Currencies" under "Billing Settings" you can see that decimal places are set to 2 by default. Since we have only 2 decimal places, we need to round up the value to a greater or lesser one. We can set Rounding through "Rounding Mode" & "Rounding Increment" under "Customize Currencies" setting as per our requirement. Please refer to the below screenshot.

172124 - Currency Setup.JPG

 

Please refer to the knowledge center articles for more details Customize Currencies and Rounding and Precision






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