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Invoice Preview shows incorrect Tax Inclusive computation

Issue: Tax inclusive computation preview is different from the generated invoice.

 

Steps to reproduce:

 

a. Create a Subscription with a tax inclusive rate plan and preview invoice

 

Sample preview computation showed as (incorrect computation):

Rate Plan Charge : 100 GBP (unit price)

Tax: 16.67

Total: 116.67

 

b. Run a test Bill Run:

 

Generated invoice will output accurate computation:

Rate Plan Charge : 100 GBP (unit price)

Subtotal: 83.33

Tax: 16.67

Total: 100.00

 

Defect number: BIL-3562/SUB-2528

 

Status: Zuora Engineering team is working on a fix

 

Workaround: Run a test bill run to see the accurate invoice output



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7 REPLIES 7

Re: Invoice Preview shows incorrect Tax Inclusive computation

We now have more customers facing this issue (tax inclusive pricing and using preview). Is there already a planning known when it is solved?

Alexander Demes
senior business consultant
SubscriptionFactory.com
Highlighted
Zuora Support Moderator

Re: Invoice Preview shows incorrect Tax Inclusive computation

Hi @alexanderdemes,

 

Thanks for the additional input. I'm checking in with the engineering team now and will provide an update once I hear back.



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Zuora Staff

Re: Invoice Preview shows incorrect Tax Inclusive computation

Hello!

 

Any feedback on the fix for this issue?

 

Thanx!

 

-e

Zuora Support Moderator

Re: Invoice Preview shows incorrect Tax Inclusive computation

@Emmanuel - Our engineering team is still working on this calculation issue. We'll post an update when we get more information. Thank you for your patience!



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Zuora Staff

Re: Invoice Preview shows incorrect Tax Inclusive computation

@AmyLy

Hi all,

any news on this issue ? This one is opened since 2013 ... and in EMEA where tax Inclusive is commonly used, this issue is a real pain.

Moreover, the workaround proposed isn't viable in an architecture where the "Subscription Preview" is done through API by a front application ... It requires too many API calls to implement, the Customer ask for an ETA for the resolution of this issue. 

I'm pretty sure that the correction shouldn't be so complexe to implement, so please make an effort to solve this issue once and for all. Thanks by advance for your answer

 

Best regards,

 

Nicolas China

Zuora Staff

Re: Invoice Preview shows incorrect Tax Inclusive computation

Hello,

 

Any news about this issue? All a amounts are wrong on the Subscription preview UI screen if we use Tax Inclusive (note that they are correct when using Orders)

 

Thank you

Rémi

Guru

Re: Invoice Preview shows incorrect Tax Inclusive computation

hello,

 

Anyupdate about this case?

 

Saïd

Schiadmi@Easyfront.fr
www.Easyfront.fr