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Incorrect Tax value on Zero value invoice

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Zuora Support

Incorrect Tax value on Zero value invoice

Problem:

We applied discounts to $0.00 out an invoice for a client and issued a draft bill run for Dec 1st to see what it would look like. There is $0 monthly services and $0.00 one-time charges but the invoice is ($0.03) for GST.

 

 




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1 REPLY
Zuora Support

Re: Incorrect Tax value on Zero value invoice

Approach: Verify the currency configuration for the tenat.

  • No of Decimal Places
  • Rounding Mode

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Billing Settings->Customize Currencies

In Zuora, Tax is calculated for each line individually. Based on the currency configuration the Tax amount is rounded off and totalled.

Due to this there will be a tax rounding difference in the invoice total.

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More information on Rounding and precision https://knowledgecenter.zuora.com/CB_Billing/TB_Rounding_and_Precision




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