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Zuora Staff

I am using Z-Suite to sync and cannot change the Transferred to Accounting field on an invoice. Why?

Question: I am using Z-Suite to sync my invoices to NetSuite. I am trying to change the field "Transferred to Accounting" to Ignore as I do not want this invoice to sync but there is not a drop down to select this, all that shows is a static option of 'No'. Why can I not change this to 'Ignore'?



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Zuora Staff

Re: I am using Z-Suite to sync and cannot change the Transferred to Accounting field on an invoice.

Answer: This field only becomes active when your invoice is in Posted status. If the field is not modifyable the chances are that the invoice is in draft status. To remedy this, post the invoice and then the field will become modifyable so you can then change the 'Transferred to Accounting' field from 'No' to 'Ignore'.



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