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Hyperlink inside IF condition in Invoice template

Rajkumar
Zuora Support

Hyperlink inside IF condition in Invoice template

Question:

 

Hi there - I'm trying to add a hyperlink to an external website in our invoice template and am running into issues. I believe I've added the hyperlink into the template correctly, but when I preview an invoice PDF that link is not clickable.

 

Answer:

 

Unfortunately, using Hyperlinks inside the IF statement won't work as expected even though it shows as a Hyperlink in the rendered PDF, it is just a plain text value. 

 

This is not a limitation from the Zuora side but from the Microsoft side itself as it owns the Word mail merge functionality.

 

There are several forums discussing the same issue as below:

 

Using of Hyperlinks outside the IF condition works always as expected.






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