Error: merchant rule check

[Robert]

Question: I'm processing a refund and i'm getting the below error.   What is causing this error?

Error: merchant rule check

[Robert · Accepted solution]

Answer: This error is coming from your gateway(Paypal).   There is a gateway setting on your account that is causing this error.

Please refer to the below link on how to fix it.

https://www.paypal-knowledge.com/infocenter/index?page=content&id=FAQ1224&actp=LIST