Question: I'm processing a refund and i'm getting the below error. What is causing this error?
Error: merchant rule check
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Answer: This error is coming from your gateway(Paypal). There is a gateway setting on your account that is causing this error.
Please refer to the below link on how to fix it.
https://www.paypal-knowledge.com/infocenter/index?page=content&id=FAQ1224&actp=LIST
