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Zuora Alumni

Email template displaying merge field

Question: Why is my email template displaying merge fields instead of the actual value?

 

ie...   

 

Dear <BillToContact.FirstName> <BillToContact.LastName>,

It should be: 

 

Dear John Do,




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Zuora Alumni

Re: Email template displaying merge field

Answer: The solution around this issue is to go to your email template and click the "Save" button.  This will fix the issue.



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1 REPLY 1
Highlighted
Zuora Alumni

Re: Email template displaying merge field

Answer: The solution around this issue is to go to your email template and click the "Save" button.  This will fix the issue.



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Help others find answers faster by accepting my post as a solution √

View solution in original post