ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION

[Leo]

Question or Problem Statement:
I'm trying to update our invoice template under Billing Settings, Manage Invoice Rules and Templates. I clicked on Edit on our System Default Template and tried to download our current template, I was taken to a page showing this error message.
ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION

[Leo · Accepted solution]

Solution:

The root cause is due to the file name contains some special characters, for example, comma, which resulted in such error when trying to download the file from Chrome browser.

If you cannot remove the comma in the file name, please use FireFox browser to download the attachment for now. Our Engineering team is working on enhancing the attachment download with Chrome when the file name contains special characters.

Supporting References:

TOK-252