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ENI NDS - Tenant 6376 Eni s.p.a. - Regenerate invoice pdf doesn't work

Dear Zuora Support,

 

there’s a problem affecting the tenant in subject regarding the invoice generation.

In practice, for some cases the invoice regeneration is blocked, with your help our aim is to understand why.

Example: INV00092499

Can the problem be caused by Billing Template?

In attach you will find the billing template used for that invoices.

We kindly ask you to validate (if possible) this template, in order to exclude any errors in it.

 

We’ll be waiting for your feedback soon.

 

Thank you in advance

Regards.

1 REPLY 1
Zuora Alumni

Re: ENI NDS - Tenant 6376 Eni s.p.a. - Regenerate invoice pdf doesn't work

Hi ghermanobarba,

 

I will be responding to you via your ticket 124403. Please look for your reply there.

 

Thank you!



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