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Zuora Staff

Credit Card error related to CyberSource

Problem:
With CyberSource as payment gateway,  receive the following error after entering credit card information:

COM.CYBERSOURCE.WS.CLIENT.FAULTEXCEPTION: FAULT: SECURITY DATA : GENERAL SECURITY ERROR (ERROR DURING CERTIFICATE PATH VALIDATION: TIMESTAMP CHECK FAILED); NESTED EXCEPTION IS: JAVA.SECURITY.CERT.CERTPATHVALIDATOREXCEPTION: TIMESTAMP CHECK FAILED GENERAL SECURITY ERROR (ERROR DURING CERTIFICATE PATH VALIDATION: TIMESTAMP CHECK FAILED); NESTED EXCEPTION IS: JAVA.SECURITY.CERT.CERTPATHVALIDATOREXCEPTION: TIMESTAMP CHECK FAILED TIMESTAMP CHECK FAILED NOTAFTER: MON JUL 13 12:13:01 PDT 2015


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1 REPLY 1
Zuora Staff

Re: Credit Card error related to CyberSource

Solution:

Generate a new p12 file from CyberSource and upload the new certificate to your CyberSource gateway in Zuora. Upload the new cert by navigating to "Z-Payments Settings" -> "Setup Payment Gateway". Click on the edit button for the CyberSource Payment Gateway.

 

Reference:

https://support.cybersource.com/cybskb/index?page=content&id=C1256&actp=LIST



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