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Correct syntax merge fields are not display data

Question: My merge fields are not displaying data.  My syntax looks correct.

 

ie:  «Account.AccountNumber»



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Zuora Alumni

Re: Correct syntax merge fields are not display data

Answer: One of the basic mistake of creating merge fields is to actually type the below example in Word.   

 

«Account.AccountNumber»

 

You will need to do a mail merge in order for the merge field to be formated correctly.   Please see the below link.

 

https://knowledgecenter.zuora.com/CB_Billing/IA_Invoices/Creating_a_Custom_Invoice_Template/AA_Creat...

 

Another way to find out if you correctly formatted your mail merge field is to click on the mail merge field and then click edit.   Then choose "Edit Field".  You should see the below where the "Field Name:" in the "Field Properties" section is filled out.  If it is blank, then choose "MergeField" and then fill in the "Field Name".

 

hodges3.png



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