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Zuora Staff

Chase gateway failure: RespCode:99 - No Answer / Unable to send

Question: Received an error when creating a payment method/ processing payment in Zuora and or HPM

 

Error: Transaction declined. RespCode:99 - No Answer / Unable to send 

 

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Zuora Staff

Re: Chase gateway failture: RespCode:99 - No Answer / Unable to send

Solution: The error indicates that there is an issue connecting with Chase gateway. I would suggest to reach out to Chase or retry the transaction at a later time.

 

Response 99 - No Answer/Unable to send
Status: Error
Action: Resend

 

Supported Document: https://www.chasepaymentech.com/documents/orbital_virtual_terminal_users_manual.pdf



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