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Change Contract Effective Date in UI

I created a new subscription and inadvertently set an incorrect Contract Effective Date (along with Service Activation Date and Customer Acceptance Date).  Is it still possible to change these dates in Zuora UI?



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1 REPLY 1
Zuora Support

Re: Change Contract Effective Date in UI

Contract Effective Date can be changed in Zuora UI if the followings are true.

  • The subscription has not been invoiced yet.
  • The subscripton has no amendment (ie., still in version 1).

To change Contract Effective Date, Service Activation Date, and Customer Acceptance Date, click on "set activation dates" button.

 

subscription.png

 

 

It is important to note that this does NOT change Term Start Date nor Subscription Start Date.

  • Term Start Date must be changed via a Terms and Conditions amendment.
  • Subscription Start Date cannot be changed once it is set.


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