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Can I choose the Payment Gateway a customer's payments are collected through?

Questions - Can I choose the Payment Gateway a customer's card payments are collected through?



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Zuora Staff

Re: Can I chose the Payment Gateway a customer's payments are collected through?

Answer - If you have multiple payment gateways set up to take card payments you can select which to use on a customer by customer basis. All customers, when created, will have the default payment gateway assigned to their contact card. If you wish to change the gateway you will need to:

 

- Go to the customers' contact card

- Scroll to the 'Billing and Payment Info' section and hit 'edit'

- Find the Payment Gateway drop down field and click here, a list of all your payment gateways will show which you can pick from to change the gateway used to take that specific customers' payments.

- Scroll down and click 'save' to finalize the change.

 

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