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Calling Custom Contact fields on the Invoice

Hi,

I am trying to call the merge fields of the Custom Contact fields on the invoice. It is to be defined under Table Start and Table End, which inturn results in calling multiple copies of the contact table? Is there any better way of executing the same? 

Thanks in advance! 

3 REPLIES 3
Zuora Staff

Re: Calling Custom Contact fields on the Invoice

Hi, 

 

The "Contact" object is not listed as supporting as supporting custom fields. 

see: https://knowledgecenter.zuora.com/CB_Billing/IA_Invoices/Creating_a_Custom_Invoice_Template/E_Displa...

 

Also, just to make sure, as a test, I added a custom field to the Contact Object. 

I tried to use the mergefield on an invoice template: {MERGEFIELD BillToContact.DOB__c \@ yyyy-MM-dd }

ContactTable.png

 

I received an error message stating the BillToContact does not support Custom fields. 

NotSupported.png

Cheers,

Kevin 

Re: Calling Custom Contact fields on the Invoice

Hi,

 

So, is there no possible method of calling custom fields on the Contact Object?

 

Thanks,

Ramya

Zuora Staff

Re: Calling Custom Contact fields on the Invoice

Hi Ramya, 

 

You are correct. At this time, you cannot display custom fields from the contact objects on the invoice template mergefields. 

 

I suggest that you submit a feature enhancement request in the "Ideas" section.

 

For a workaround, you could use custom fields on the account object or the invoice object. 

 

Cheers,

Kevin