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CallOut Declined Payment Notification - Amount

Savvy Scholar

CallOut Declined Payment Notification - Amount

I would like to now if the Payment.Amount provided in the callout has a positive or a negative value.


Declined Payment.PNG


I would also like to know, if the log of the Notifications sent from Zuora to our system can be exported, and in case of being possible, how we could do it?



Community Manager

Re: CallOut Declined Payment Notification - Amount

Hi Miren,


The Payment.Amount is obtained from the Payment object which is usually the amount that the customer has paid. This should usually be a positive value since the payment made by a customer cannot be a negative value. You can get the Notification History through GET_EmailHistory API call. Unfortunately, there is no export function through which you can get a export of all the notifications.

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