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Behaviour if I have "Invoice Split" and "Sequential Invoice Numbering" active

Question: I have "Invoice Split" and "Sequential Invoice Numbering" active on my tenant. What happens if I split an invoice in this scenario?



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1 REPLY 1
Zuora Staff

Re: Behaviour if I have "Invoice Split" and "Sequential Invoice Numbering" active

Answer: Normally if you have just "Invoice Split" activated on your tenant when you split an invoice a number of new invoices (with new invoice numbers) are created and the original invoice is no longer displayed. This behaviour can cause some regulatory issues in certain countries.

 

If you also have "Sequential Invoice Numbering" active on your tenant the behaviour above will not occur, what will happen is that the new invoice numbers will be created (as before) but the original invoice will still display in the UI in cancelled status.



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