Avatax error on invoice - Integration does not support splitting one invoices up

[AmyLee]

Question: We have an issue where invoices are automatically being cancelled on an account. We get the following error: The AvaTax for Zuora integration does not support splitting one invoice up amongst multiple companies.  However, I don’t see two different companies on this account, or any differences on invoices.

[AmyLee · Accepted solution]

Answer: Please ensure each of the invoice line item does not have a separate tax code which is is linked to a different company code as AvaTax for Zuora integration does not support splitting one invoice up amongst multiple companies. 

Supported article:

https://help.avalara.com/Frequently_Asked_Questions/001/Why_is_Zuora_providing_the_error,_%22We_curr...