Happy Business Starts Here

Highlighted
Zuora Staff

Avatax error on invoice - Integration does not support splitting one invoices up

Question: We have an issue where invoices are automatically being cancelled on an account. We get the following error: The AvaTax for Zuora integration does not support splitting one invoice up amongst multiple companies.  However, I don’t see two different companies on this account, or any differences on invoices.

 



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

1 REPLY 1
Zuora Staff

Re: Avatax error on invoice - Integration does not support splitting one invoices up

Answer: Please ensure each of the invoice line item does not have a separate tax code which is is linked to a different company code as AvaTax for Zuora integration does not support splitting one invoice up amongst multiple companies. 

 

 

Supported article:

https://help.avalara.com/Frequently_Asked_Questions/001/Why_is_Zuora_providing_the_error,_%22We_curr...



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √