Problem Statement: When processing a Bill Run with Avalara, I receive the following error message:
"There has been an error communicating with Avalara. LengthError Files.Name length must be between 1 and 50 characters."
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Check if Company Id field in your Setup Tax Engine page is configured correctly
- If you go into your Billing Settings > Setup External Tax Engine > this will bring up the Tax Engine screen, and click on the "edit" button.
- This will bring up the Setup Tax Engine screen. In the "Company Information" section at the bottom, click on the "edit" button.
Please take a look at the below link to get your 6 digit Company ID:
Please let us know if you have any questions.