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Add Source Name and Import Id to Usage Data Export

Question or Problem Statement:

After processing an External Refund then doing a data source export of Refund, in the Payment Method Snapshot, the Payment Method ID/Name is blank, why?






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1 REPLY 1
Support SME
Support SME

Re: Add Source Name and Import Id to Usage Data Export

Solution:
The reason is because the Refund is "External". Actually, it is a Zuora tenant refund, so it will not show up in the Payment Method Snapshot fields by design.

 

 

How to know the external refund PaymentMethod information:
When creating an external refund, the Refund Method type = PaymentMethod name, you can use query below for example,

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Select Id, Type, CreditCardMaskNumber, Name From PaymentMethod where Type = 'CreditCard' and Name = 'Credit Card'

Select Id, Type, CreditCardMaskNumber, Name From PaymentMethod where Type = 'Cash' and Name = 'Cash'

Select Id, Type, CreditCardMaskNumber, Name From PaymentMethod where Type = 'Other' and Name = 'Other'


Supporting References:
https://knowledgecenter.zuora.com/DC_Developers/SOAP_API/E1_SOAP_API_Object_Reference/PaymentMethod






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