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Automate Payment Gateway switch on primary Payment Gateway fail

Status: New Idea Submitted on ‎01-15-2019 10:23 AM Submitted by Tutor hannahapuan on ‎01-15-2019 10:23 AM
1 Comment (1 New)
Currently, in order to switch Payment Gateways, it must be done manually through the Zuora UI. We have asked Zuora if there is an API available to switchover via code so we can automate it, or have them automate it on their side, and this feature is currently unavailable. It would be awesome for this feature to be implemented.   This would be a great feature in the case of a Payment Gateway failure (e.g. the recent Vantiv outage) so Zuora users could automatically switch their Payment Gateway and have no downtime for customers.   Currently, in the case the primary Payment Gateway goes down, Zuora admins have to manually switch the Payment Gateway in the Zuora UI, which can lead to long periods of downtime for customers until the Zuora users discover the outage/service disruption and make the change. ... View more
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