Recently (21st April 2019) Zuora Production US upon upgrading their Network Systems failed to process the BillingPreviewRun requests. This left a running request stalled for over a week wreaking mayhem on our reporting processes. Despite we figuring out the issue after a week, we could not solve the problem ourselves because the BillingPreviewRun only supports create and query calls and one cannot start a new request for all batches if the previous request is still processing. I request Zuora to provide a Cancel a BillingPreviewRun that is processing.
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