Billing & Payment Ideas

hannahapuan · ‎01-15-2019

Currently, in order to switch Payment Gateways, it must be done manually through the Zuora UI. We have asked Zuora if there is an API available to switchover via code so we can automate it, or have them automate it on their side, and this feature is currently unavailable. It would be awesome for this feature to be implemented. This would be a great feature in the case of a Payment Gateway failure (e.g. the recent Vantiv outage) so Zuora users could automatically switch their Payment Gateway and have no downtime for customers. Currently, in the case the primary Payment Gateway goes down, Zuora admins have to manually switch the Payment Gateway in the Zuora UI, which can lead to long periods of downtime for customers until the Zuora users discover the outage/service disruption and make the change.

Renaldo · ‎06-10-2016

Subscribe and Amend API preview to display tax info. Additional Tax / VAT information should be shown in the Subscribe and Amendment preview API response.

grayjoa · ‎11-02-2016

Currently there is no file size limit on the BillRunPreview response. It would be good if there was the option to configure the file size to be x number of records (e.g. 1000) and then the customer can pull each file individually.

Margo · ‎10-08-2019

It would be helpful to have the Subscription Rate Plan Ids that are created when a subscription is created in a Create Order call to be returned in the response along with the Order Number, Account Number, etc.

Margo · ‎03-19-2019

We are using GET Transaction Invoice (GET /v1/transactions/invoices/accounts/{account-key}) and want to compare that to unbilled Orders, to calculate unbilled amount for multiple Orders on one Subscription (since GET Order Billing Info only supports unbilled amount for a single order). The InvoiceDate that is returned from GET /v1/transactions/invoices/accounts/{account-key} is not dateTime, so we cannot easily compare it to the Order date, which is dateTime, to see if the Invoice or Order was created first. To work around, we are going to use Action Query (POST /v1/action/query) or CRUD Get Invoice (GET /v1/object/invoice/{id}) to get the CreatedDate of Invoice if the invoiceDate and orderDate are the same day, since CreatedDate is a dateTime that we can compare to the orderDate. We request that CreatedDate and UpdatedDate be returned for any GET API call that is a query for an object, but especially GET /v1/transactions/invoices/accounts/{account-key} so that these secondary calls are not needed.

hitesh99 · ‎03-11-2019

API: https://www.zuora.com/developer/api-reference/#operation/POST_Usage ) It will be a good idea to have a parameter of request_timeout=30sec to reject the request if it is not going to be processed with in time mentioned in request_timeout. This generally helps when the developer is using this API to check status and doesn't want to request to be processed after the 30 secs timeout. Please do suggest any other alternative to achieve this, we're looking for bulk usage upload API as a Atomic operation which sort of gaurantees the upload with in a time frame.

Dexter · ‎11-26-2018

When generate the subscription preview, we would like to also pass "Tax Exemption" as one of the parameter. As our customer might change the Sold to contact when checking out, we need to have the tax calculated on the fly. As a result of that, we dont pass AccountID in the subscription preview API call but the sold to contact.

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Billing & Payment Ideas

Automate Payment Gateway switch on primary Payment Gateway fail

Subscribe and Amend API preview to display tax info

BillRunPreview file size

Create Order API Response Update to Include Rate Plan Ids

Include "CreatedDate" and "UpdatedDate" Fields in REST GET Call that Queries Objects

Provide configuration parameter for request time out in Post Usage API

Add Tax Exemption in Preview Subscription API Call