Happy Business Starts Here

Re: Z-Suite connector should set the appropriate account based on the refund method - Status changed to: Under Consideration

0 Kudos

Z-Suite connector should set the appropriate account based on the refund method

Refunds that are coming into NetSuite from Zuora are being set to the wrong account because the connector is not setting the account at all. The account should default based on the Refund (payment) Method selected. This is how it works for payments, but this is not how it works for refunds.

 

5 Comments
Community Manager
Status changed to: New Idea
 
Community Manager
Status changed to: New Idea
 
Zuora Alumni
Status changed to: Under Consideration

Hi,

I'll work with my colleague who manages the Z-Suite connector to see if there's something we can do about this. Thanks for bringing it to our attention. 

 

Nick

Zuora Alumni

This should now be addressed in the latest version of the connector. If this is still coming up, please let me know.

Zuora Alumni
Status changed to: Implemented