Issues that arise from a collections perspective should be addressed without reopening a closed period.
If the customer says that instead of paying in June (per the invoice date) they are going to pay in December and need the invoice from a closed period to have the December date reflected, we need a way to update the invoice, not overstate our balance sheet, and not have an aged receivable.
What is the proper behavior to respond to customer invoicing needs that change:?- Need to Update Invoice Comments- Need to Add the PO number- Need to Change the Invoice date- Need to Split the invoice between different billing accounts- Need to Change the billing address, and Need to remove the tax issued
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