The ability of Void an electronic refund .
Feature Request: The ability of Void an electronic refund
Reference Number: PMT-1499
Business Need: Customer refunded the full amount of a payment within Zuora. The refund was then cancelled in Gateway, but it is still in Zuora. Customer wants to cancel the refund so that they can properly process the refund. The refund is recorded in Zuora but was not issued because is was cancelled it within gateway. Customer wanted to remove the refund record in Zuora because it was not processed.
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