Happy Business Starts Here

0 Kudos

The ability of Void an electronic refund .

Feature Request: The ability of Void an electronic refund

Status: New

Reference Number: PMT-1499

Business Need: Customer refunded the full amount of a payment within Zuora. The refund was then cancelled in Gateway, but it is still in Zuora. Customer wants to cancel the refund so that they can properly process the refund. The refund is recorded in Zuora but was not issued because is was cancelled it within gateway. Customer wanted to remove the refund record in Zuora because it was not processed.

2 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration