Suspend and Resume a Subscription on the same day
We would really like the ability to suspend and resume a subscription on the same day. I see this Community post - but I could not find it posted as an idea.
So the use case we would like Zuora to support is the fact that we often see the need to resume a suspended subscription on the same day.
Scenarios could be:
- Customer pays immediately
- Subscription was suspended by mistake (not frequent but can happen)
The solutions proposed in the linked community post:
- Use Suspend date from yesterday
- Delete the Suspend amendment rather then resume
...are not really viable for us.
Nbr 1 will create a proration for deviating amounts (missing one day as far as I see in my tests)
Nbr 2 we are loosing tracebility and suspention history.
So this would be a huge benefit for us - if we get this supported!
Do you have any plans for this?
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