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Suspend and Resume a Subscription on the same day

Suspend and Resume a Subscription on the same day

We would really like the ability to suspend and resume a subscription on the same day. I see this Community post - but I could not find it posted as an idea. 

 

So the use case we would like Zuora to support is the fact that we often see the need to resume a suspended subscription on the same day.

 

Scenarios could be:

  • Customer pays immediately
  • Subscription was suspended by mistake (not frequent but can happen)

 

The solutions proposed in the linked community post:

  1. Use Suspend date from yesterday
  2. Delete the Suspend amendment rather then resume
  3. etc

...are not really viable for us. 

Nbr 1 will create a proration for deviating amounts (missing one day as far as I see in my tests)

Nbr 2 we are loosing tracebility and suspention history.

 

So this would be a huge benefit for us - if we get this supported!

Do you have any plans for this?

 

Kind regards

Karina