Payment Failure Emails - Response Code Specific Messaging
It would be very helpful if the Payment Failure Emails, could be customizable based on the Gateway Response message.
If a customer recieves 'Do Not Honor': the email would include instructions to contact their bank.
If a customer recieves 'Account Closed': the email would include instructions to update their card info in the applicaiton.
If the response code did not match a specified code: the email would be generic.
We are going to attempt this using the Salesforce integration and Exact Target, but it would be helpful if the Zuora platform supported this.
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