Happy Business Starts Here

Orbital Payment Gateway Reconciliation does not support reconciliation of Refunds

0 Kudos

Orbital Payment Gateway Reconciliation does not support reconciliation of Refunds

Zuora support has confirmed that Payment Gateway Reconciliation does not reconcile refunds for Paymentech (Orbital)

 

This makes Payment Gateway Reconciliation incomplete and thus not fit for purpose as it necessitates manual activity to reconcile refunds. 

 

Can we please enhance the Payment Gateway Reconciliation so that it can process refunds from Orbital