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Re: Give the ability to retry a failed callout notification in Zuora

Give the ability to retry a failed callout notification in Zuora

I would like the ability to retry failed callouts ad hoc

4 Comments
Community Manager
Status changed to: More Feedback Needed
 

Zuora callouts sometimes fail 5 times in a row, leaving the work undone and no way to restart it.  This may be because a server is down or refusing connections, or a data error prevents the callout from completing successfully, or network traffic makes connecton times slower than Zuora's tolerance.  Add a button to the callout history detail to allow a selected callout to be "re-fired".  Optionally, only display the button next to the callout's final attempt (retry = max retries, up to 5), and only if the attempt failed.  The button should initiate a new cycle of retries if retries are set.

Community Manager
Status changed to: Under Consideration
 
Valued Scholar

Would be nice to have this feature implemented, right now it requires many manual steps from our side in order to have it processed.