- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Email to a Friend
- Printer Friendly Page
- Report Inappropriate Content
Enhance Gateway Reconciliation Timing

I learned today that there is a 7-day delay in applying reconciliation items from the processor to payment and refund objects (for PayPal at least). This delay timing is hard-coded. My business stakeholders typically want to reconcile every day or two. To be 7 days behind by design rendsers the feature practically unusable.
Now, I have only worked with two processors, CPT and PayPal, but it seems a specific delay in processing this data is unnecessary. My experience is that processors post this type of data on a daily basis and can be picked up and injested without a Zuora-induced delay.
I would like to see Gateway Reconciliation process these data on a daily basis as the data is made available by the processors.
If my perception is naive and a specific delay is needed in some cases, then make the delay configurable at the Payment Gateway level.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.