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Email Notification for Cancelled Invoice

Sending a customer a notification that an invoice has been cancelled would be helpful for us. Often times a customer will send a check for an invoice we cancelled for various reasons. This can cause confusion for our customers with their payment activity. Would be nice to have this option. 

1 Comment
Zuora Alumni
Status changed to: Coming Soon

Hi,

 

We are currently undertaking a project to revamp how we handle notifications in the product. We are unlikely to invest in new notifications on the current notification framework. However, we will be able to deliver this capability on the new notification framework. Thanks!