Zuora Logo

Happy Business Starts Here

Re: Cybersource - pass through invoice information

Cybersource - pass through invoice information

Status: Under Consideration Submitted by Community Manager on ‎01-28-2016 11:07 PM
5 Comments (5 New)

Your supported integration of Cybersource only allows the transfer of limited fields.  Our customers have been requesting that invoice numbers associated with credit card payments be listed on their credit card statements.  Unfortunately, invoice number is not a field that is passed on to Cybersource so we are unable to do anything about that.  This causes a great deal of frustration for our customers.  Please re-evaluate the fields you send to Cybersource as the limited fields clearly need to be expanded to include invoice numbers to best serve our customers.

5 Comments
Zuora-Community
Community Manager
Community Manager
‎01-28-2016 11:07 PM
‎01-28-2016 11:07 PM
Status changed to: More Feedback Needed
 
Zuora-Community
Community Manager
Community Manager
‎03-02-2016 10:26 PM
‎03-02-2016 10:26 PM
Status changed to: Under Consideration
 
julesamos
Scholar
Scholar
‎04-24-2017 05:22 AM
‎04-24-2017 05:22 AM

Hi - we really need to have this abilty as well.  

julesamos
Scholar
Scholar
‎06-12-2017 07:15 AM
‎06-12-2017 07:15 AM

Is there any upate on this?  Will it be implemented?

Renaldo
Zuora Staff
Zuora Staff
‎04-13-2018 08:13 AM
‎04-13-2018 08:13 AM

We have this request from more customers.  Given that a payment can be for one or more invoices, it would be useful to be able to send all invoice numbers for a payment request to any gateway.

This request is similar to the Idea to see the invoice number sent to paypal.  https://community.zuora.com/t5/Billing-Payment-Ideas/Pass-invoice-and-payment-number-to-PayPal/idi-p...