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Allow import contact file that has the same contact names with curent existed contacts

Feature Request: Allow import contact file that has the same contact names with curent existed contacts

Status: Under evaluation

Reference Number: DE2730

Business Need:  

During testing sample data migration, ran into an issue: the Bill to contacts and Sold to contacts have the same contact names but some other contact information such as address, city and zip are different. So it need to import the Bill to contact file and sold to contact file individually. After load the Bill to contacts, it will not allow to load the Sold to contacts which has the same contact names with current Bill to contacts. The error is like this: on Line 2: Contact already exists with this name. Are you sure you want to save? Also it exists the same problem when creating two same contacts through API. As you know we can create two same contacts in UI for it will pop out a dialog in the page to inquire whether create a same contact, we only need to click Yes; and then the new contact will be saved. Enhancement: To support creating same customer contacts both by customer import function and API function.

2 Comments
Community Manager
Status changed to: New Idea
 
Community Manager
Status changed to: New Idea