Happy Business Starts Here

Re: Ability to "recall" Invoices Sent - Status changed to: Unlikely

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Ability to "recall" Invoices Sent

Feature Request: Ability to "recall" invoices sent if unintentionally sent twice through the bill run

Reference Number: DE6098

Business Need: A user accidentally sent invoices thru the  bill run twice. This will cause an issue/confussion to the end customer if a user does not have the ability to recall the invoices.

Community Manager
Status changed to: More Feedback Needed
Community Manager
Status changed to: Under Consideration
Zuora Alumni
Status changed to: Unlikely

Once the invoice notification has been sent via e-mail, it cannot be "recalled". The best they could do is a customized solution to send a "Disregard that first invoice" message. This is not something we're likely to address in the core product.