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Re: Ability for payment gateway to failover - Status changed to: Coming Soon

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Ability for payment gateway to failover

Status: Coming Soon Submitted by Community Manager on ‎01-13-2016 11:24 AM
3 Comments (3 New)

Feature Request: Ability for payment gateway to failover

Reference Number: DE5566/PMT-489

Business Need: Some customers are looking for the ability for payment gateway to failover. For example, in case Payment Gateway A is down or unavailable, after reaching maximum number of payment failures, Zuora will let gateway to failover from Gateway A to Gateway B, so that customer can collect payment through another gateway.

3 Comments
Zuora-Support
Community Manager
Community Manager
‎01-13-2016 11:29 AM
‎01-13-2016 11:29 AM
Status changed to: More Feedback Needed
 
Zuora-Support
Community Manager
Community Manager
‎03-02-2016 10:28 PM
‎03-02-2016 10:28 PM
Status changed to: Under Consideration
 
nharlow
Zuora Alumni
Zuora Alumni
‎02-26-2017 12:16 AM
‎02-26-2017 12:16 AM
Status changed to: Coming Soon

We're planning to add Payment Method failover as part of the Multiple Billing & Payment Profiles feature. I'll add Gateway failover as another requirement as well. It is lower priority than payment method failover, so it may or may not be implemented, depending on the time allowed to deliver this feature. It's a good idea though. Thanks.