Happy Business Starts Here

0 Kudos

Ability for payment gateway to failover

Feature Request: Ability for payment gateway to failover

Reference Number: DE5566/PMT-489

Business Need: Some customers are looking for the ability for payment gateway to failover. For example, in case Payment Gateway A is down or unavailable, after reaching maximum number of payment failures, Zuora will let gateway to failover from Gateway A to Gateway B, so that customer can collect payment through another gateway.

3 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration
 
Zuora Alumni
Status changed to: Coming Soon

We're planning to add Payment Method failover as part of the Multiple Billing & Payment Profiles feature. I'll add Gateway failover as another requirement as well. It is lower priority than payment method failover, so it may or may not be implemented, depending on the time allowed to deliver this feature. It's a good idea though. Thanks.