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Re: Subscription Cancelled Date using Revenue Event Item data source

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Subscription Cancelled Date using Revenue Event Item data source

When using the Revenue Event Item data source and filtering on "Subscription:Cancelled Date is not blank", nothing populates. Is there a reason why?






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Re: Subscription Cancelled Date using Revenue Event Item data source

This is the expected behavior. The 'Subscription Cancelled Date' cannot be pulled into a Revenue Event Item report because the Revenue Event Items link to the original subscription version. Since cancelling a subscription creates a Cancellation Amendment which creates a new version of the Subscription, the cancellation date is not pulled into the Revenue Event Item. 

 

You will need to pull the Subscription Cancelled Date using the Subscription data source.






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Highlighted
Support SME

Re: Subscription Cancelled Date using Revenue Event Item data source

This is the expected behavior. The 'Subscription Cancelled Date' cannot be pulled into a Revenue Event Item report because the Revenue Event Items link to the original subscription version. Since cancelling a subscription creates a Cancellation Amendment which creates a new version of the Subscription, the cancellation date is not pulled into the Revenue Event Item. 

 

You will need to pull the Subscription Cancelled Date using the Subscription data source.






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Help others find answers faster by accepting my post as a solution √

View solution in original post