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Invoice payment Data source is not pulling results

Zuora Support

Invoice payment Data source is not pulling results


I'm trying to use "Invoice Payment" data source to pull out the Payment details along with the Invoices associated with the account. But no results were returned when I use the data source in Reports. Please see the screenshot and need assistance with this.


185472 - payment report2.JPG


Root Cause:

When the invoice settlement feature is enabled, "Unapplied Payments" will be enabled as well. As per KC, once unapplied payment is enabled, invoice payment data source is deprecated.


We can use the below data sources instead to export invoice payment information.

  • Payment Part
  • Payment Application

185472 - payment report4.jpg


185472 - payment report3.jpg


Please refer to the below knowledge center article for more details

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