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Invoice payment Data source is not pulling results

Question:

I'm trying to use "Invoice Payment" data source to pull out the Payment details along with the Invoices associated with the account. But no results were returned when I use the data source in Reports. Please see the screenshot and need assistance with this.

 

185472 - payment report2.JPG

 

Root Cause:

When the invoice settlement feature is enabled, "Unapplied Payments" will be enabled as well. As per KC, once unapplied payment is enabled, invoice payment data source is deprecated.
 

Solution:

We can use the below data sources instead to export invoice payment information.

  • Payment Part
  • Payment Application

185472 - payment report4.jpg

 

185472 - payment report3.jpg

 

Please refer to the below knowledge center article for more details
 
 





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