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Zuora Netsuite Sync Error

I'm getting the below message in my sync logs. 

 

Error Received during Netsuite Query
Code: INSUFFICIENT_PERMISSION
Type: ERROR
Message: Permission Violation: The subsidiary restrictions on your role prevent you from seeing this record.

 

Z-NS Sync.PNG

Z-NS Sync 1.PNG

 

Does anyone know how to resolved? Thanks in advanced.

 

Melvin

1 REPLY 1
Zuora Support Moderator

Re: Zuora Netsuite Sync Error

Hi @mpastore,

 

It looks like you posted this the Integrations & Extensions Board on this post here and Vu has responded with a suggestion, and we've noted that you're also working with a support agent on this issue as well. I'll make sure the agent knows so we can streamline our responses for you going forward.

 

Since this is a duplicate request, we will be closing this post. Please respond to the previous post linked above.

 

Thanks so much!



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