Happy Business Starts Here

Honor Student

Self-service client area

Hello everybody,

I am a newcomer tu Zuora. Please help me with this issue: is there any possibility to define a SELF-SERVICE CLIENT AREA? Where the client can manage its subscription by himself, e.g., wiew invoices, request refund, modify payment methods; place new orders; apply promotions, redeem vouchers; view contracts, cancels contracts, etc.

Thank you.

 

2 REPLIES 2
Guru

Re: Self-service client area

Hello @Carla, In the Zuora Connect Marketplace, they have an additional application for purchase that'll do much of what you are looking for.  I've provided the link here: SUBSCRIBER SELF-CARE PORTAL

 

Another option would be to build the Customer Portal using the Zuora APIs.  You'd be able to code all the functionality into a customer facing UI so they can do all the tasks you've listed below.

 

I'd suggest reaching out to your Account Manager for more information on the application.

Highlighted
Senior Tutor

Re: Self-service client area

Hello Carla, 

 

Yes, this is 100% possible. Our company has built a very nice and successful self service client portal using the Zuora API.