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Resetting Password Shows Security Answer NOT Question!

I tried resetting my password from the login page. After clicking the url in the email, I came to a screen that is supposed to list your security question and give you the chance to answer it.

 

However, the screen actually displayed my answer where the question should be, not the actual security question!

 

Might want to take a look at that.......

2 REPLIES 2
Zuora Alumni

Re: Resetting Password Shows Security Answer NOT Question!

Hello @jwalkus

 

Can you repeat the behavior in another browser? Do you have a plugin installed in your browser which may display the password field?



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Zuora Staff

Re: Resetting Password Shows Security Answer NOT Question!

Hi,

 

We just tested your use case in Production and not able to reproduce the same issue. Only the security question is displayed and not the answer portion. Can you please check your browswer or if there are some type of plugin installed which may expose the password? Thank you. 



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