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Question: I have created a new admin user (zuorasupport@zuora.com) in Production Copy (Services) environment (URL: https://services123.zuora.com) but the user did not receive the activation email. Why?
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Answer: After each service refresh all the email data are scrubbed and email is turned off. Please submit a support ticket and request to enable SMTP server for your services environment.
Supported Article: https://knowledgecenter.zuora.com/BB_Introducing_Z_Business/D_Zuora_Environments
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Answer: After each service refresh all the email data are scrubbed and email is turned off. Please submit a support ticket and request to enable SMTP server for your services environment.
Supported Article: https://knowledgecenter.zuora.com/BB_Introducing_Z_Business/D_Zuora_Environments
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Help others find answers faster by accepting my post as a solution √