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[KNOWN ISSUE] Error - Email template name getting auto changed

Issue description

When you edit email template, the template name(e.g. Invoice Posted Manually) is automatically changed to Invoice Posted Manually.

Issue.png

 

Suggestd workaround

Remove all the special characters and spaces for now.

 

Status

Engineering team is currently working on the issue.

 

Reference Number

PE-3434




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4 REPLIES 4
Guru

Re: [KNOWN ISSUE] Error - Email template name getting auto changed

Hello @Yoshihisa, has this been resolved?

Zuora Support

Re: [KNOWN ISSUE] Error - Email template name getting auto changed

Hi @rjohnson
The fix is planned to be deployed with Release 230.
You can see the release schedule in the link below.
https://community.zuora.com/t5/Release-Notifications/Zuora-Application-Release-230-August-2018/bc-p/...




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Guru

Re: [KNOWN ISSUE] Error - Email template name getting auto changed

@Yoshihisa even though this issue isn't explicitly mentioned in the release notes, is it still part of the 230 release?

Zuora Support

Re: [KNOWN ISSUE] Error - Email template name getting auto changed

@ehavens
I checked it internally and yes, it is part of the 230 release.
The fix is deployed on Sandbox environment now.
On thing to note is that you may have to re-enter the template name.
When you click "edit" on Email Template, you would see the characters changed. Then, after you re-enter the template name and save it, it won't happen anymore.




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